Professionalism: Tipping Point commits to offering the highest level of professional service according to recognized standards and ethics in both the counselling and behaviour consulting fields. Our staff have completed graduate-level studies in the field of counselling and engage in ongoing professional development and supervision to ensure clients receive the highest quality of service.
Confidentiality: Tipping Point holds the confidentiality of the client-counsellor/consultant relationship, except where certain legal limitations may apply. These will be discussed at the onset of services.
Code of Ethics: Tipping Point commits to treating all of its clients with respect and dignity at all times. Emphasis is given to facilitating an environment that is welcoming of all ethnicities and cultural backgrounds. We look forward to what we can learn from each other as we join our experiences together to move toward change.
Feedback: Tipping Point believes in the importance of client feedback, so we might access and evaluate how we can best serve the needs of our clients in the future.
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